About Selling High Quality Services

We need to get past the low bid mentality.

The message ought to remind people that a professional installation is important. That great quality will enhance the overall project with improved appearance and the apparent attention to details. We should drive home the idea that not all installations are equal, and that low price, while desirable for cost control, does not fulfill the client’s requirement for appearance, and for the image that they were initially wishing to convey. A marginal installation nullifies some of that message. Therefore the outcome is a compromise. The client does not achieve their intended goals. Often they give up thinking that it wasn’t possible.

We need to get past the low bid mentality. We need to address the unfulfilled goal mentioned. Our attention should be upon reaching the end user and also the designer. Both are intent upon the outcome and less upon the cost. Cost must be continually addressed, but it ought to maintain its appropriate place in the transaction. Achievement of the design and conceptual goals that first launched the project must supersede that. Only after we have determined that the process will achieve the intended aspirations of the owner can we focus upon the costs. If a cost does not achieve its intended goal, then why bother to expend it?

Author: PO'B

I am a writer with an interest in conveying meaning for customers through the development of storytelling about the business. This can be told with narrative, with photos, and with videos. Those are my interests. My history is in commercial construction. There I sold, managed, and developed business opportunities for large projects like airports, hospitals, museums, hotels, and the like. My wife and I travel. We have traveled through Europe many times, but we are closer to home now. We are using our camping trailer and our pickup truck to visit and enjoy the southeast at the moment. We shoot north or to the mountains in the really hot summer months, but we like the coastline too. We’re having a great time.

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