Every business has a story to tell and once customers understand that story they are more interested in supporting and giving favorable testimonials about the business. I am convinced that the daily efforts of the business’ employees will be better and more enjoyable because of customers who have that favorable inclination. The transactions are going to be happier. Also, and very importantly, you are going to be more profitable as trust and goodwill grow.
How do you tell your story? What do potential customers know about you, and where and how do they get the information that they need to see you in a favorable light? Telling your story is an ongoing and positive way to increase business and customer satisfaction.
Please find the menu item “Posts”. You will find many ideas that can get the thoughts going. Every business is unique. “There are a million stories in the city.” What’s yours?