Business owners and managers often make the mistake of seeking an ideal marketing or advertisement plan that is unrealistic for their business because of cost or complexity.
Sometimes simple ideas, simple repetition of basic principled efforts work best.
So what foundation does your business have? Usually there are certain things about the business that are known and appreciated; dependability for example.
What do potential customers think of your business? Do they even know that you exist at the moment? Do they have a sense of what you stand for? Your principles and your intentions? What have you told them? What can they see?
What can be changed to create a better image, more visibility, and a better understanding of the positive attributes of the products and services you offer?
Think about it. Make notes and discuss the ideas with your associates. What you think is basic and well understood about your business may not register with the customers. They need to be told about it and then told again another time and in a different manner. It’s your job to make these concepts, ideas, and principles clear.
You know… Small business has a nice advantage as compared to the big mega-conglomerate businesses. The small business can stay true to it’s original purpose.
Recently I’ve been watching the big guys: Apple and Volkswagen, just to name two for example, stumbling in various ways. Today the FBI is arresting managers at VW for their deliberate fraud in disabling the emission systems on their diesel engine models for better performance. As regards Apple the harm isn’t that severe, but they’ve wandered from the idea of providing simple solutions. It isn’t easy anymore to use the products they sell. The more complex they make the products, the harder it is to use routinely. Maybe I’ll write something more complete about that another time. The point is that they can’t stop. They have to produce a new something to cause the market to swoon and buy. Success at any cost.
So I have become disillusioned with regard to some of my favorite companies. They just haven’t been able to maintain their personalities as they’ve grown to oversized proportions.
Some of the problem is their need to appease stockholders. Some is because they sell worldwide and have to deal with governments throughout the world. They are required to compromise their values to appease many authorities. But I think that the main issue is the need for growth combined with outsized profit expectations. Continue reading “Business Ethics – Small Business Wins”